We subcontracted to iWest to install all the owner supplied FF & E for these hospitality projects. Two of these projects were not near any warehousing and working with Steve made the project flow smoothly and on time. In a hotel, there is so many kinds of items to coordinate, inventory, deliver, assemble, protect, and track missing items, etc. This is no small task, and I have had no complaints from our superintendents onsite with any of those tasks. In fact, quite the opposite, many compliments. Our ownerships have appreciated that they took care of their furniture and finished items.

Our project was a complex one, with many variables and a very dynamic environment (particularly due to the Covid-19 global pandemic). The skill of your team in all these various disciplines was nothing short of superior.

This letter is to recommend iWest for any relocation and/or warehousing needs. I have worked with iWest on three different projects: two new build hotel projects and one hotel renovation project.
These were all large jobs consisting of logistically handling furniture, decor, and appliances for all guestrooms as well as lobby and public areas of the hotel. They worked with me closely from the moment I placed my orders to establish estimated lead times and appropriate handling time lines. They coordinated the receiving and storage of all goods as well as delivery to the hotel site, unloading all goods to each individual guestroom, unboxing and hauling away of all debris. In some instances we have used them for furniture installation as well.

I cannot recommend Interwest for all of your storing and moving needs enough; they have a level of professionalism that we struggle to find competitors to rival. We have been using both the Bozeman and Idaho Falls Interwest Warehouses for 5 years, and both their in-office logistics and on-the-day services are second to none. We work in high-end residential interior design, requiring that all of our inventory be handled with the utmost care and respect.

For installation, I could not be more satisfied with the level of care and logistical ability of the InterWest team. We had many different types of goods, room configurations, and timing needs during our project. On all fronts, your team performed extremely well and served as a prominent point of confidence for me and my team throughout the development of this significant project. There can be no question we will eagerly work with you in the future!

The characteristics that I have been most impressed with in my relationship with iWest is their communication as a team and their attention to detail.  The staff worked very close with one another and as a team they always knew the status of my shipments coming in and going out. My projects are very detailed and specific in how things were delivered, floor by floor and room by room, and iWest was able to work with me on implementing the best and most organized way possible in making sure all goods were accounted for each step of the way. Their control and organization in their warehouse was truly impeccable. The organization in the warehouse was key to the success of our project together.

Most importantly is their thorough communication and willingness to go the extra mile. If something is damaged, they not only report it, they recommend solutions which is invaluable for us being situated in a completely different state. Their logistics team is always an email away. They are super responsive, knowledgeable and all with a positive mentality. Their delivery team is also extremely respectful and hard-working. Again, their whole team really can not be faulted. We have loved working with Interwest, and will do so for countless more year to come.

For installation, I could not be more satisfied with the level of care and logistical ability of the InterWest team. We had many different types of goods, room configurations, and timing needs during our project. On all fronts, your team performed extremely well and served as a prominent point of confidence for me and my team throughout the development of this significant project. There can be no question we will eagerly work with you in the future!