Final Mile / White Glove Delivery

Final Mile/ White Glove Process

InterWest Final Mile provides the final touchpoint with white glove delivery directly to the destination for sellers of high end furnishings. Partner clients enjoy the completion of their customer experience through our delivery professionals for both residential and commercial clients.

Experienced in servicing the Intermountain resort areas including:
Sun Valley, ID | McCall, ID | Jackson Hole, WY | Park City, UT | Big Sky, MT

Our Expertise

The training and professional “soft skills” of our final mile personnel create a safe and confident experience for your consumers. Our inside residential delivery experience provides an advantage over other delivery providers by reducing the consumer’s anxiety and providing technical expertise when delivering your products.

Services

  • Receiving & Inspection – Protect your product against freight damage with a full open and inspect service. With options for photos and either re-package or blanket-wrap service.
  • Warehouse Inventory & Management System – Get same-day receiving reports and access to a detailed accounting of your inventory.
  • Threshold Delivery – Places the product inside the residence or commercial location to the first room with no unpacking, assembly, and no-debris removal included.
  • White Glove Delivery – Includes delivering to the room of choice, product unpacking, assembly, and debris removal.
  • Transportation – As a partner with Atlas Logistics, we can arrange transportation from anywhere within the US, Canada, and Internationally.
  • Peace of Mind – Rest easy with full coverage valuation options. Let our experienced team execute minor repairs or coordinate with the local movers.

Why InterWest Final Mile?

People | Asset-Based | Commitment to Quality | Partnership

  • People

    Our people are our first priority. We are commited to hiring and developing individuals who have passionate purpose and we treat them like family. With no stranger in your home commitment, each team member undergoes a background check.

  • Asset Based

    With a fleet of over 80 trucks, 8 warehouses over 4 locations, we are in complete control of the process. We are familiar with the varying terrain and weather conditions of the Intermountain West.

  • Commitment to Quality

    Having commitment as one of our core values is what drives us to act on behalf of what is right! To ensure we are delivering quality and not just aspiring to.

  • Partnership

    We believe in the win-win partnership! In order for a partnership to be long lasting both parties have to be successful which is why at InterWest Final Mile we have your best interest in mind!

Our Partners

Testimonials

  • RH is top notch! They call to set up the delivery they give you the 2 hour window by email a few days before and then call the night before to give the heads up on the 2 hour time frame. They called ahead when they were 20 min away. They brought the item in set it up and took away the trash. Highly recommend!

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    Marci Funk
  • "I used InterWest as the collection point for our desgn project. We drop shipped furtniture, fabrics and lighting fixtures to them for storage. They inspected each shipment for breakage, and in all cases of breakage we were able to return the item for a replacement. Such a valauable service! They then delivered all the items for the decorating install. Also, the accounting team was super responsive and helpful. Five stars all around!!"

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    George Hubbard
  • The guys went above and beyond to deliver in a difficult to reach mountain neighborhood. They were friendly and professional. 10 stars!

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    Jason Dorais
  • There is no better delivery service than those that deliver RH furniture. They are careful, pay attention to every turn, door, etc. so not to bump anything. They put things together well and leave everything safe in the boxes while moving it to where it will rest. You get what you pay for and these guys are the best.

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    Scott MacRitchie
  • The delivery arrived on time, the two man crew were very polite and curious. Our location is not an easy delivery-several flights or stairs and a walk to our actual home. Would definitely recommend them.

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    Norma Finlayson
  • Mark and Bohdi delivered 4 items to our home. They were professional, very pleasant, and quick in-and-out. We have additional pieces due in the future, and look forward to Mark and Bohdi once again doing the delivery. Thank you!

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    Kim Forsyth
  • Excellent delivery by Mike and Garrett. Courteous, professional, and careful with furniture and just a pleasure to have as delivery folks.

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    Laurie Kerwin
  • The whole delivery experience was great! The furniture was delivered and set up quickly, professionally, and courteously! The delivery team certainly lived up to the RH standard I have come to love and appreciate!

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    Kirk Adams
  • Manno, Paulo and James were exceptional. Never touched a wall with our furniture! and it was heavy. Very meticulous and friendly.

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    Stephanie Polukoff
  • Awesome customer service - the couch arrived in our living room clean and in mint condition despite it pouring rain outside, and the delivery staff were excellent and friendly.

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    Daryl McLaren
  • The two gentlemen who delivered our dining table couldn't have been more lovely. So kind, respectful of our home, and quick to get it assembled. They were filled with warm smiles the entire time they were here. Also they arrived right on time, so we didn't have to spend our day waiting for the delivery to be made. I didn't grab their names, but these are two employees that you should be very pleased to have working with your team.

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    Christopher Gay
  • I have had at least 10 home deliveries and over 30 orders from Restoration Hardware. The drivers are always professional and very accommodating. Everything is unpacked, packaging taken away and items placed in their perspective rooms. Restoration Hardware's quality is unsurpassed and I will use them for all my decorating needs.

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    Scott Baxter
  • They showed up right at the beginning of my time window so I didn’t have to wait around for them. They were so friendly and respectful! Thank you for such great service!

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    Jodi Drollinger
  • Merchants moving delivered some pieces that I ordered from RH. These two guys were outstanding! They far exceeded my expectations from start to finish. As an interior designer I experience a lot of delivery companies and unfortunately 95% of them are terrible and I have to really pay attention that they don’t damage the home or the furniture. These guys were not only polite and professional but they took EXTREME care in unpacking the pieces and re-wrapping them in furniture blankets and shrink wrap to get them into the elevator and up into the condominium. They definitely went above and beyond what most delivery people do. I highly recommend them!

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    Lauren Warboy

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